• What does it cost?

  The fee is shown on the confirmation screen before you accept, together with the exact amount you will receive.Few readers

• In which countries can I deposit cash?

  In 29 countries: Angola, Argentina, Australia, Bahrain, Burkina Faso, Cabo Verde, Cambodia, Canada, Côte d’Ivoire, Denmark, Gambia, Germany, Guinea-Bissau, Hungary, Ireland, Jordan, Kenya, Malawi, Norway, Oman, Poland, Saudi Arabia, Senegal, South Africa, Sweden, Tanzania, Uganda, United States and Zambia. Not yet available in Spain, Italy, France, Portugal or the Netherlands. Europe (7) Denmark, Germany, Hungary, Ireland, Norway, Poland, Sweden. Americas (3) Argentina, Canada, UnitFew readers

• Can I send cash to someone else?

  Not directly: MoneyGram hands the cash only to the person who made the transaction. If you want someone else to receive cash, send dollars to their Ebioro account (instant) and they collect at their nearest MoneyGram agent.Few readers

• How to withdraw cash at a MoneyGram agent

  You can withdraw the dollars in your Ebioro account as cash at any participating MoneyGram agent, in more than 160 countries. Before you start Your identity must be verified in the app. Cash withdrawals always require it. You need a USD balance with enough money for the withdrawal and the fee. Step by step Open Withdraw and choose the country where you will collect the money. Choose Cash pickup (cash at a MoneyGram agent location). Enter the amount, from 5 to 2,5Few readers

• What if I don't collect the money?

  Cancel the transaction from the app: open it under Activity and tap Manage in MoneyGram. The balance returns to your Ebioro account. If MoneyGram keeps a fee, the refunded amount may be lower than the amount sent; the refund email tells you.Few readers

• How to deposit cash at a MoneyGram agent

  You can add money to your Ebioro account by paying cash at a MoneyGram agent in 29 countries. Before you start Your identity must be verified in the app. Your USD balance must be open. The cash you pay is added to it. If it is not open yet, open it from Home first. Step by step Open Add money and choose Deposit cash (pay cash at a MoneyGram agent location). Follow the steps on screen. The amount is from 5 to 950 USD per transaction. MoneyGram asks for your personalFew readers

• How long does it take?

  The reference number is usually ready within minutes of confirming. The status updates in the app and we email you.Few readers

• In which currency do I receive the money?

  In the local currency of the pickup country. MoneyGram shows the exact amount and exchange rate before you confirm.Few readers

• In which countries can I pick up cash?

  In more than 160 countries with participating MoneyGram agents. When you choose the country in the app you only see the countries available at that moment. Europe (33) Albania, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Cyprus, Czechia, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland, Ukraine. **Few readers

• What is MoneyGram cash pickup?

  A way to withdraw your Ebioro dollars as cash. Pick the country, confirm the amount, and collect the money in local currency at a MoneyGram agent with your ID and the reference number we give you in the app. It works in more than 160 countries with participating MoneyGram agents. You can also do the reverse, and deposit cash into your Ebioro account at MoneyGram agents in 29 countries.Few readers

• How much can I withdraw or deposit?

  Cash pickup: 5 to 2,500 USD per transaction. Cash deposit: 5 to 950 USD per transaction. MoneyGram may apply additional limits by country.Few readers

• What do I need to collect the money?

  Your official ID and the reference number shown in the app under Activity. MoneyGram asks for your personal details on its own screen inside the app. If we already have them, they come pre-filled.Few readers

• Where is the nearest MoneyGram agent?

  Tap Find nearby locations in the transaction, or use MoneyGram's agent locator: moneygram.com/locations.Few readers