> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ebioro.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if I don't collect the money?

Cancel the transaction from the app: open it under **Activity** and tap **Manage in MoneyGram**. The balance returns to your Ebioro account.

If MoneyGram keeps a fee, the refunded amount may be lower than the amount sent; the refund email tells you.