Articles on: Tutorials

How to send US dollars (USD) or Cuban pesos (CUP) to Cuba through ebioro

To send US dollars (USD) or Cuban pesos (CUP) for home delivery in Cuba through ebioro, follow these steps:

On the app's home screen, tap “Send.”
Then tap the “+” sign in the upper-right corner. From the drop-down menu, select “Cash Delivery or Pickup.”
If this is your first time making this type of transaction, you must complete the KYC process.
Select “Cuba.”
On the next screen, select “Home Cash Delivery.”
Enter the first and last name of the person who will receive the cash.
Enter the delivery address and the phone number where the courier can contact you. You must also provide the recipient's national identity card details.
Select whether you want the cash to be delivered in US dollars (USD) or Cuban pesos (CUP).
Choose the amount of money the recipient will receive.
On the next screen, you must accept a declaration stating that the recipient is a family member and that they are not listed on any national or international sanctions lists, among other details.
After accepting the declaration, you will see a breakdown of the transaction cost and the address where the cash will be delivered.
Once you tap “Pay,” you will receive a code that the recipient must show to the courier, along with their national identity card, to complete the cash delivery.
This code will remain available in your transaction history until the cash delivery is completed.
If you have made this type of transaction before, your previously provided details will appear as an option when sending money.

Updated on: 15/10/2026

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