> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ebioro.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Countries not supported by the banking provider for creating a virtual account with IBAN

###### Countries not supported by the banking provider for creating a virtual account with IBAN

The banking provider does not allow accounts to be opened for individuals or companies resident in certain jurisdictions classified as **Prohibited**. The list currently includes:
* Afghanistan
* Belarus
* Cuba
* North Korea
* Russian Federation
* Gaza
* Iran
* Iraq
* Lebanon
* Libya
* Myanmar
* Democratic Republic of the Congo
* Somalia
* Sudan
* South Sudan
* Syria
* Venezuela
* Yemen
* West Bank (occupied Palestinian territory)
* The Ukrainian territories of Crimea, Sevastopol, Donetsk, Kherson, Luhansk and Zaporizhzhia
The banking provider also states that its services are not available to individuals and companies located in **Algeria, Burundi, China, Japan and Tunisia**.

These restrictions refer to the **customer's country of residence or location**, not necessarily to the country from which a transaction is made.